Took my car in for a complete inspection and every intent on spending the 4000+ dollars to get my car back into shape…was told all kinds of stuff that needed done which I fully expected, but one thing was off when I said my timing belt was due and they told me I DID NOT have a timing belt it was a timing chain! That’s great because that would have saved me 700-800 bucks on the repair overall…I brought the car home and a friends dad that came into town, who is also a mechanic of 40 years took one look and said it did NOT have a timing chain that it was in fact a timing belt! Which if I listened to this shop would have led to catastrophic damage had it broke, or almost a grand more than originally expected once they started replacing other stuff! The front desk guy was very helpful and everything but for a mechanics shop to tell me more than once it was a timing chain is just not acceptable!
Sorry to hear we made a mistake on identifying your vehicle with a timing chain instead of a timing belt. It certainly didn't benefit us in any way. I checked our Alldata repair software and it does have that vehicle listed with a timing chain but when you click through for the repair information it shows a timing belt. Sean just saw the system said chain and so he didn't pursue it any further. I'm sure our technicians would have noticed had we performed any services for you. This was a rare mistake due to a software error. Please don't hold it against us. We're only human. Thanks for giving us the opportunity to estimate some repairs for you.
- Asian Imports Auto – Henderson