Fair. Honest. Straightforward. Timely. They inspect, confirm your requested work and/or advise it is something else or not the root cause. Pictures to verify any of their inspection results. They recommend work, are open to discussion, then it is MY/YOUR decision how to proceed. I get to decide what I can afford but based on good auto repair information. Example: I need wheel alignment, they ask what our symptoms, they road test and confirm yeah something ain't right. They jack it up, see torn steering/suspension bushings, and send pics. They recommend solving the cause not just the symptom, and will be unwise and waste of money to do alignment. I do my due diligence on YouTube University from several contributors to learn wtheck a bushing/lower control arm is and how related to steering. Voila! 100% accurate. I bite the bullet, spend the bag, and my Honda Pilot runs better, smoother, with improved fuel economy!
Thank you Arnold for your 5-star rating! We appreciate your thorough review and are happy to hear about your positive experience with us. Our team takes pride in providing honest and transparent service, prioritizing your needs and ensuring that the root cause of any issue is addressed. We're glad you noticed the difference in your Honda Pilot's performance and look forward to serving you again in the future!
- Asian Imports Auto – Henderson