I brought in my Subaru Crosstrek after seeing some great reviews about the service at this shop, especially with Subaru vehicles. From the moment I walked in, the service representative was welcoming, friendly, and informative. They made sure to explain everything clearly, and I could really feel the empathy and care they had for my vehicle. While I waited for the routine maintenance, they sent me digital notes and images for any further work they recommended, which I really appreciated. They found a few issues that the dealership had previously pointed out, as well as some new ones that the dealership had missed. Everything seemed fair, transparent, and straightforward—no hidden surprises! Plus, the pricing was way more reasonable compared to the dealership. I’m definitely going to be a repeat customer and highly recommend this shop to anyone looking for reliable, honest, and affordable auto service!